Corona Virus Update - Back At Work Doing North East Aerial Installation and Repair and much more

May 1, 2020

Our Business Is Re-opening to Safely Deliver North East Aerial Installation and Repair, plus CCTV and more!

For the last few weeks, ATV Aerial and Satellite Company has not been out and about across the region doing North East aerial installation and repair, CCTV, broadband boosts, bird protection cages or any of our services to ensure that we were keeping everyone safe. 

We have constantly been evaluating the situation and believe that from Monday, with the guidelines we are putting strictly into place, we are now in a position (as our PPE equipment has arrived) to start working again, responding to the needs of our customers.  

As long as Grant and Blaine stay fit and healthy, then we will be doing business as usual, offering aerial repair, dish repair and CCTV, as well as all of our other services. Obviously a lot of our work will be done outside and on roofs, which is pretty isolated anyway. 

There is clearly no risk for either us or our clients on these jobs, so from now on please do book us as normal. 

We are however, taking some extra steps to reassure people whose homes we may need to enter to sort out fitting TV points or TV tuning, or to fit CCTV. 

We are happy to enter people’s houses and commercial buildings such as flats, shops, offices and care homes, but ask that we all maintain a good distance from each other. In fact, if possible we will be asking you to wait in another room while we do our work, to minimise any human contact! We will wipe all surfaces we touch.

We are also happy to let ourselves in, if you leave the door unlocked for us and will lock back up for you when we leave, if you wish so, wiping the door handles. We will be in and out as quickly as possible and as we are a family run, local company your security, you and your home will be safe with Grant and Blaine. We are well known in the area and come highly recommended.

Please be reassured that we will also be using extra hand sanitiser and will carry our own soap, so we can wash our hands at the start and the end of every job. We are also happy to cover our mouths and noses, wear gloves, remove our shoes and comply with all government recommendations. Please just mention your specific wishes when booking our services. We will take payment by bank transfer, or if you must pay by cash, please place in an envelope for us to safely collect from a distance as we finish your job. 

We appreciate in times of lockdown, how important it is to all of our sanity to have contact with the outside world and entertainment through TV. If your broadband is suffering with the extra pressure, we can fit a booster to help! It is also important that we are all feeling safe with CCTV and we hope now to be able to work for as long as possible throughout this pandemic. 

Our first priority is the health and safety of everyone. We also really want to make sure you all have your TV to watch, that you feel safe and that your broadband works in the part of the house you need it! 

Thank you to all our current customers and we look forward to helping people through these unprecedented times. If your name is on our list, we will be calling you to book in the job. It's great to be back!! 
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